Care Services Coordinator Satisfaction Questionnaire 2019

The ALS Association is dedicated to providing you with resources you need to live a fuller life and better meet the daily challenge of living with ALS. You have received Care Services to manage your care and your feedback helps us to continue to provide high quality services to those living with ALS. Please note that none of the information provided in this survey will be shared with your Care Services Coordinator.

 

Decrease Stress and Frustration

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Question - Required - I understand the importance of maintaining body weight and avoiding malnutrition in the ALS diagnosis.




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Question - Required - My care services coordinator provided the resources to allow my loved one to remain in their home during the illness.




 

Durable Medical Equipment and Loan Closet

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Question - Required - My care services coordinator evaluated my need for necessary durable medical equipment.




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Question - Required - The ALSA loan closet assisted with reducing the amount of financial strain.




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Question - Required - The utilization of durable medical equipment aided in longer self-care.




 

Quality Care Services Coordinator

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Question - Required - My care services coordinator responded to questions and requests in a timely manner.




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Question - Required - My care services coordinator assisted with developing a proactive plan to manage the disease and the symptoms that may occur, along with recommendations for those symptoms.




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Question - Required - My care services coordinator has knowledge and experience of the ALS disease.




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Question - Required - The ALS Association provided me with a high quality care services coordinator.




 

Continuum of Care

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Question - Required - My involvement with the ALS Association has increased my knowledge and capacity to manage the disease and its progression.




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Question - Required - After being affiliated with the ALS Association and its services, my general well-being has increased.




 

 

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