FREQUENTLY ASKED QUESTIONS
Tri to Defeat ALS
REGISTRATION & FUNDRAISING
Q: How do I register for the Tri to Defeat ALS?
A: You can register online in three ways:
1. Join a Team** -- If you are joining an existing team that a friend started, you can search for your team and register yourself here.
2. Start a Team** -- If you plan to captain a team, get started here.
3. Join as an Individual** -- If you are signing up on your own, you can get started here.
Don't forget, you can join Team Challenge ALS in the April 3, 2022 Lavaman Triathlon by registering as a "Lavaman Triathlete" or you can choose your own triathlon to compete in and register as a "General Triathlete" to get a fundraising page!
Q: What if I want to participate as a Relay Team for the Lavaman race?
A: If you would like to participate in the Lavaman Triathlon as a relay team, please register as a Lavaman Trithlete, create a team for your relay participants, and email us at email@example.com to let us know. Relay teams are required to raise a total of $1,500 before the race date to secure your entry into the Lavaman Trithlon (this is a team total, not an individual total).
Q: Are there costs involved?
A: It depends on which triathlon you're planning to compete in! If you are joining Team Challenge ALS for the April 3, 2022 Lavaman, there will be a $50 registration fee (be sure to register as a Lavaman Triathlete during the registration process). If you are competing in a triathlon of your choice, there are no costs to register for the Tri to Defeat ALS and fundraise with Team Challenge ALS (you will be responsible for any costs associated with your chosen triathlon).
Q: Do I have to fundraise?
A: This also depends on which triathlon you join! If you are joining Team Challenge ALS for the Lavaman Triathlon, there is a $1,000 fundraising minimum to secure your entry into the race. For all other triathletes, it is suggested that all participants fundraise $1,000, however this is not required. If you are a first-time fundraiser or are interested in learning more, check out our Fundraising Tips and Tools. Our staff is another resource for you and we will be here for you every step of the way! Don’t hesitate to reach out and we can come up with a fundraising plan together!
Q: What happens if I am not able to raise $1,000?
A: For our Lavaman triathletes, you will be required to raise at least $300 by March 1, 2022 (for the April 3, 2022 race date) to hold your entry spot into the race. If you do not, we cannot guarantee you an entry into the race. You will then be required to raise a minimum of $1,000 by race day. Every dollar you raise goes toward the Golden West Chapter's vision of creating a world without ALS.
Q: My friends might start a team, can I register as an individual now and switch to their team later?
A: Yes! We can easily move you onto a team or create your team for you. Just email us at firstname.lastname@example.org.
Q: Do I have to join a team?
A: Nope. You can participate as an individual or on a team! Whatever works best for you.
Q: If others on my team raise more than $1,000 can that count toward my minimum?
A: No (unless you participating as a relay triathlete for the Lavaman Triathlon). For individual Lavaman triathletes, each individual is responsible for raising the $1,000 minimum fundraising that is reflected on their personal fundraising page. A team page is a central location to show how much everyone has raised cumulatively.
Q: I'm already registered for a triathlon this year -- can I still join Team Challenge ALS?
A: Yes. Register as a General Triathlete here to create your fundraising page, and email us at email@example.com to let us know which triathlon you are participating in.
Q: What do I need to know about event logistics?
A: For event logistics, please check on the website for the triathlon you are competing in. If you are participating in the Lavaman Triathlon, you can visit their website here.
Q: Is there a Tri to Defeat ALS shirt or swag I can get for my triathlon?
A: Yes! We are busy designing a great tech-tshirt for our Tri to Defeat ALS participants. Stay tuned!
FUNDRAISING & FINANCIAL QUESTIONS
Q: What is the deductibility of my donors' contribution?
A: The ALS Association Golden West Chapter is an IRS recognized 501(c)(3) charitable organization. All donations are tax-deductible to the fullest extent allowed by the law. Registration fees are not accepted as tax deductible.
Q: What is The ALS Association Golden West Chapter's Tax ID?
Q: How do I turn in donations made by check?
A: Please download the donation form from your personal fundraising page and include it to ensure we give your team full credit for your fundraising efforts. You can mail your donations to the Golden West Chapter office:
The ALS Association Golden West Chapter
Attn: Tri to Defeat ALS
PO Box 565
Agoura Hills, CA 91376
Q: Is it safe to mail cash?
A: It is NOT safe to mail cash. To turn in cash, please email firstname.lastname@example.org to make arrangements. If you would prefer to convert it to a check to mail to the office, please include the donation form so that we can mail acknowledgement letters to your supporters.
Q: What if my donors need a receipt?
A: All people who make an online donation via our website will receive an email confirmation that can be used for tax purposes. Those who send checks valued $100 or more will receive a thank you letter by mail that can be used for tax purposes. If you have a donor who needs a receipt, please let us know and we will be happy to provide one. Also, if you turn in donations within 2 weeks before or after the event, please let us know if one of those donors needs a receipt.
Q: Do matching gifts count?
A: Employer matching gifts are a great way to double your fundraising. For detailed information about matching gifts, please refer to our Matching Gifts FAQ.
Q: Where does the money go?
A: We work hard to make sure every dollar you donate and raise will have maximum impact on the fight against ALS. From patient programs to cutting-edge research, your fundraising efforts for the Tri to Defeat ALS will not go to waste. We pride ourselves in functioning with a high standard of efficiency. You can learn more about where the money goes here.
YOUR PERSONAL PAGE
Q: What is a Personal Page?
A: Your Personal Page is an online promotional tool to use when asking your friends and family to join your team or make a donation. Once you're registered, a personal page is automatically created for you. You can customize this page with photos and your personal story by logging into your Participant Center. Our staff is here to help you every step of the way.
Q: How do I login to my Personal Page?
A: To login to your personal page, you will enter your username and password into the Participant Center Login Area at the top right of this website. Once you’ve entered your username and password, you will be taken to the homepage of your Participant Center.
Q: What if I forget my username or password?
A: If you do not remember your username that you set up during registration, just contact our staff at email@example.com and we can look it up for you. If you do not remember your password, the link under the login area will help you reset your password.
Q: Should I change/update my Personal Page?
A: We know from experience that your personal story makes the page more compelling to prospective donors. Be creative and have fun with it. Please know we are here to help you do this.
Q: How do I change my personal fundraising goal?
A: Login to your Participant Center. At the top of that page, you'll see your current goal and a link to change it directly below it. Or you can contact us and we can do it for you.
Q: How can I see who has donated on my behalf?
A: Login to your Participant Center. Click the Progress tab at the top of the page, then scroll down to view your donor list. You can also download a list of your supporters from this page.
Q: How can I see who is on my team?
A: Login to your Participant Center, then click on “View Team Roster” from the navigation on the right side of the page.