Seeking Care from "in-Network" Psychiatrists

 

DBSA is collecting information to better understand the steps people take to make an appointment with a health insurance plan’s in-network psychiatrist. For purposes of this survey, in-network refers to: providers or health care facilities that are part of a health plan’s network of providers. Please limit your response to your experience over the past 12 months only. Participating in this survey will assist DBSA in advocating for better access to care.

*1.


2.
Question - Not Required - What resources did you use to locate a psychiatrist? (Select all that apply)

3.  


4.
Question - Not Required - As best you can remember of those you contacted that were in-network, how much of a problem did you have finding valid and working telephone numbers?





5.
Question - Not Required - As best you can remember, of those that you contacted that were in network, how much of a problem was it to get a returned phone call or email?





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If you did not secure an appointment with an in-network psychiatrist please identify how much a problem the following were for you?

9.
Question - Not Required - Incorrect contact information listed in provider directory





10.
Question - Not Required - Not accepting new patients





11.
Question - Not Required - Not accepting my insurance plan





12.
Question - Not Required - Never returned my phone call/email





13.
Question - Not Required - Not geographically convenient to my home or work





14.

15.
Question - Not Required - If you were not able to obtain an appointment with an in-network psychiatrist, did you do any of the following? (Please select all that apply)

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18.
Question - Not Required - Please indicate your mental health diagnosis?

19.

(Maximum response 255 chars, approx. 5 rows of text)

20.
Question - Not Required - What type of insurance plan do you use to access care?





21.

(Maximum response 255 chars, approx. 5 rows of text)

22.
Question - Not Required - I can be contacted to provide further information:


23. Contact Information

 

Name:

 

 

   

 

 

City/State/ZIP:

 

    

 

 

 


   Please leave this field empty