About Hubbard House

Agency Overview

Serving Duval and Baker Counties, Hubbard House, a full-service certified domestic violence center, has answered more than 139,000 hotline calls and served more than 159,500 survivors and their children in its life-saving and life-changing 48-year history. The agency’s impact can be measured in suffering spared, lives liberated and tragic deaths avoided right here in the local community. And, for most survivors, it all begins when they make a confidential connection with an advocate at the 24/7 Domestic Violence Hotline, available by phone at (904) 354-3114,or by text at (904) 210-3698.

24/7 Domestic Violence Hotline and Textline

Both the Hotline and Textline are staffed by trained advocates who assess each caller’s needs. Some callers need immediate, safe and secure emergency shelter at the agency’s 113-bed facility as well as wrap-around services. Others don’t need shelter but benefit from the services offered through the Hubbard House Outreach Center, like relocation assistance, safety planning, counseling and group support. Still other callers, like concerned family members, just need information and advice.

How We Help Victims and Their Children

Survivors and children who come to shelter are provided with warm beds, hot meals and personal amenities. Counseling and group support are made available to every sheltered family member, both adults and their children. Victims also receive services from a victim advocate who helps them to avail themselves of public resources and other housing assistance. Services from a court advocate and job coach are also available. Shelter and services are always free to survivors, and the goals are always the same: Survivor safety and empowerment.

Children receive special care at Hubbard House. In-shelter young ones are cared for in the agency’s therapeutic childcare center, and school-aged children study with certified teachers in small classes. In addition to providing counseling, group support and domestic violence prevention programs for in-shelter young people, Hubbard House provides services for children and teens at the Outreach Center and in the community.

Community-Based Intervention

Hubbard House advocates are embedded with the Jacksonville Sheriff’s Office and the Department of Children and Families. At JSO, an advocate and officer review domestic violence police reports every day. Victims judged to be in the greatest danger are proactively contacted and offered services. At DCF, the advocate supports caseworkers and families dealing with domestic violence. Additionally, Hubbard House maintains a survivors speaker’s bureau.

Public Support

Each year, Hubbard House serves nearly 5,000 domestic violence victims—adults and children—and receives generous support from the community: About half of its support comes from caring and concerned individuals and organizations. This demonstrates that people trust the agency and its promise: Every donated dollar is carefully managed and stays local, to help local victims and children, and believes in its mission, “safety, empowerment and social change for victims of domestic violence.”

Thank you for your support as Hubbard House works toward its vision, “Every Relationship Violence Free.”

More information can be found at www.hubbardhouse.org.