See below for answers to questions we typically receive.
They sure can! On the home page of the website, friends and family can locate a participant or volunteer by clicking on the "Donate" button. By searching the name of the participant, they will be directed to the participant's Personal Page, and from there they can click to support that participant.
You will automatically receive an email notifying you when a donation has been made if you chose to accept emails from us upon sign up. You can also log in, click on the "My Progress" tab, and you will be able to view your donor list and the amounts that have been donated.
Donating online couldn't be easier with our secure online process. You’re just one click away with the ‘Donate’ button at the top of this page or in the menu on mobile. Select the participant you want to donate to using the search function, then choose a donation amount and follow the instructions. All donations made online will receive an automatic tax receipt via email.
Just mail in your cheque donation (we cannot accept cash by mail). Each donation must have a completed donation form that has the full name of the participant or volunteer you are sponsoring.
Please make sure to mail both items to the address indicated at the upper left corner of your donation form. You can also receive a form by calling our office at 416-445-3377416-445-3377 or emailing firstname.lastname@example.org and we’ll mail or email a copy to you. You will receive a tax receipt by email if your form includes a valid email address, or by mail if not. Please note, a valid mailing address is required by CRA to be eligible to receive a tax receipt.
For pooled funds (gifts collected from a group of individuals and donated as one lump sum) tax receipts cannot be issued. Please see FAQ “I have a sum of cash that I have received from a group of donors, can I receive a tax receipt?” for further information.
The software we use for donations on the website uses industry-standard SSL encryption techniques so your credit card information, passwords, and personal information travel securely over the internet. An encryption engine on our database server has also been installed by our software provider, so your information is always safe with us. No credit card information is ever stored in our database or by our software providers.
You can make the donation online on the donor’s behalf using your own credit card. Click “donate” and search for yourself or your team as if you are the donor. Enter the donor’s information in the required fields, and make sure you are not logged into your Participant Centre when you process the payment.
Alternatively, you can write a cheque for the donation amount and mail it in with your donation form(s). Just be sure to enter the donor’s information on the donation form(s). You can write out one cheque covering multiple donations, provided each donation amount is very clearly indicated on each donation form.
If you have received cash from multiple individuals and you are processing it as one lump sum, please be aware that if you process it online, the system generated receipt is not valid under CRA guidelines. We recommend mailing in a donation form in these cases and indicating NO RECEIPT.
The donation form can be found here. If you’re a participant, you can print them out directly from your Personal Page and hand them out to people who want to mail in their donations. If you prefer, you can call our office at 416-445-3377416-445-3377 or email email@example.com and we’ll mail or email you one.
Yes! If you have cash donations that you wish to process online using your own credit card, you can do it by logging into your participant centre and clicking on Progress at the top, then Enter New Gift. Ensure you have each donor’s correct name, mailing address and email address. In order for CRA to issue a tax receipt, you must provide the donors mailing address by clicking on the “additional gift entry fields”.
If you are the team captain, you can also enter team gifts this way. Follow the same steps of logging into your participant centre and clicking on Progress. Click on “Team” before clicking Enter New Gift. You will know you are entering a team gift when you see the page title “Enter new team gifts”.
Tax receipts are automatically issued for online donations made through our website, but under CRA guidelines, gifts collected from a group of individuals that are donated as a lump sum ("pooled funds") are not eligible for a tax receipt. If you enter a sum of donations online that you have collected from a group, the generated receipt is illegal, and the use of this receipt for income tax purposes could have serious consequences with the CRA. If we come across a donation that is obviously pooled funds, and a receipt has been issued, we will notify you and void the receipt.
To ensure a tax receipt is not issued for a gift of pooled funds, you can send a cheque covering the amount to us by mail, along with a donation form, found here. Be sure to check the "NO RECEIPT" box on the form.
Yes, tax receipts will be provided for offline donations of $20 or more. All donations made online will receive an automatic tax receipt via email.
If you are entering a donation on your donor’s behalf, ensure that you have their correct name and mailing address.
If you are entering a donation that represents a sum of funds you have received from a group of donors, for example proceeds from an event or bake sale, please see the FAQ "I have a sum of cash that I have received from a group of donors, can I receive a tax receipt?" to learn more about how to opt out of receiving a receipt.
No, this year the registration fee for adults, youth and volunteers has been waived. Adult participants are strongly encouraged to fundraise $300 or more, and youth are strongly encouraged to fundraise $100 or more. If you have any questions about registration or fundraising, please contact us at firstname.lastname@example.org or 416-445-3377416-445-3377.
Yes, pre-registration is required in order to take part in the challenge and celebration and can be done online by clicking the “Join Us” button at the top of the page. There is no registration fee for adults and youth, but participants are strongly encouraged to fundraise for SickKids so that we can collectively have the greatest impact. If you have any questions about registration or fundraising, please contact us email@example.com or 416-445-3377416-445-3377.
Absolutely. To register, follow the same process as a standard team, but then work to market your efforts together inside your company. Nominate the most energetic person at your company to lead the way. Personalize your Team page. Combine your skills by sharing what you’ve been up to in meetings and emails. Support each other through your fundraising and training, then celebrate your successes. Our GetLoud team can provide you with resources for creating a corporate team. Email us at firstname.lastname@example.org for more information.
Login to the site and visit your Participant Centre. Click the "View Team Roster" on the right side of the page to view your teammates and the amounts they have raised. You can also view your Team's Personal Page to find a list of your teammates.
If you are a Team Captain, simply go to your Participant Centre and click "Edit" on the "Message from Your Team Captain" box.
Login to your Participant Centre for inspiration and all the tools you will need; there are lots of great resources in there including shareable social media posts and downloadable fundraising kits and posters. Download the GetLoud app and fundraise on the go iPhone/iPad | Android
You can also give us a shout at 416-445-3377416-445-3377 or email@example.com - we are happy to help! With great tools and support from our team we have full confidence you will have no trouble reaching your goal.
If your contribution to GetLoud has gone way over the top (and fingers crossed it has), you can easily increase your fundraising goal. Just login to your Participant Centre, click on the "change" link just below your goal, enter your new goal and click “submit". Finish by clicking the "update fundraising goal" button.
The Team Captain controls your team name, goals and team page content. They can login to the Participant Centre and click the “My Team Progress” button on the top right and update the team goal. From the “Team Page” button they can personalize the team page with a photo and your team’s story.
You know the rules, no participants under legal age are allowed to partake in alcohol or gambling EVER! But for all those who can, we certainly appreciate all your efforts to fundraise and would advise you to contact your liquor licensing board directly to find out about obtaining a license, and ensure that you comply with their policies.
50/50 draws require a license from the Gaming Commission. Please contact your local branch directly to ensure that you comply with their policies and receive appropriate approvals, licenses and permits.
Please note that neither "GetLoud" or "SickKids Foundation” can be named on any required licenses, nor can we help you obtain one. You may also want to talk to a member of the GetLoud team about other successful fundraising techniques that don’t require special permits or licenses.
If you have saved a photo as a .jpg file, login to your Participant Centre, then click "Personal Page" then click "Edit the English version of this page". Next, click the "Browse" button in the photo section. When a window pops up, select the photo you wish to place on your Personal Page and click "Open." The path to the file on your computer will display in the "Browse" text box. Click "Upload a different image" and your new photo will show up in the cell. Click "Save my changes". Please call us at 416-445-3377416-445-3377 if you have any difficulties.
Login to your Personal Page in the Participant Centre using your username and password. Once you are logged in you will see a button called "Edit Profile" along the bottom of the screen. Next, select the links to update your password and profile. You will be able to change your contact information, email address, username, and password. All changes will be made to your account immediately. There is no need to sign back in. If you are having difficulties call our GetLoud team at 416-445-3377416-445-3377.
If you send emails out from your Participant Centre, a link to your Personal Page will automatically be at the bottom of the email. If friends or family visit the GetLoud homepage, they’ll click the "Donate" button. When they type in your name, or your team name, they’ll be directed to your personal page.
If you can’t remember your details after registration, you can always request a new password from the Participant Centre Login Page, or call us at 416-445-3377416-445-3377 and we can reset your password for you.
It’s the place for family and friends to donate to you online. It’s up to you to personalize it by adding images and a message to show everyone why you are participating, and why they should support you. Login to your Participant Centre to get started.
Earn your fundraising rewards on your personal page or team page. Click here to see the fundraising rewards!
Congratulations and thank you for all your fundraising efforts! To redeem your reward(s) please follow the steps below:
- Keep an eye on your inbox the week of October 12th for an email with the fundraising reward items you have qualified for and a reward pin code (please note, if multiple participants have registered with one email, all items will be grouped together and sent in one email)
- Click on the link to the GetLoud Shop provided in the email and login using the provided credentials
- Select the items you qualified for (listed in the email), select any sizes if applicable and add to your cart
- Check out using the reward pin code found in your email and enter your shipping address
- Wait for your exciting delivery to arrive!
We recognize that some teams prefer to pool fundraising together. Fundraising rewards are earned based on your personal fundraising, as well as your team fundraising. For example, to earn the $300 reward, your team would need to raise an average of $300 per person. A team of 4 people would need to raise a team total of $1,200 for all team members to earn the $300 fundraising reward item.
Fundraising rewards will be based on your fundraising until midnight on September 30th. If you have confirmed expected donations after this date please contact the GetLoud team at 416-445-3377 or info@GetLoudforSickKids.ca by September 30th.
You have until November 30, 2020 to redeem your fundraising reward items
No, fundraising reward items can only be redeemed by hitting the associated fundraising levels.
No, shipping is included!
Earn your achievement badges through fundraising and customizing your personal fundraising page. Learn about achievement badges here.
Your Participant Centre is part of the website that is available to you once you register. You will have a username and password to log in and access to some excellent tools to monitor your donations, set up or edit your Personal Page, send emails to potential donors or teammates…plus a whole lot of stuff to make sure you are set up to be successful in your fundraising.
A new feature on Facebook is Facebook Fundraisers. Facebook may prompt you to create a Facebook Fundraiser when you create or share a post about SickKids GetLoud. Unfortunately, we do not have the ability to track donations that come through Facebook fundraising pages, so it is important to NOT USE one for your GetLoud fundraising. When donations come through Facebook, we do not have the ability to see donor information or to who the donation should be attributed to, so these funds cannot be added to your GetLoud page or counted towards your fundraising minimum.
As this is a Facebook feature, we cannot prevent the prompt from appearing on your Facebook page. When prompted, simply select the X in the top right corner to remove the prompt. If you have set up a Facebook Fundraiser, please deactivate it immediately. We still encourage sharing your GetLoud personal page on Facebook through your participant centre or by simply pasting your page link in a new post. We apologize for the inconvenience and are happy to answer any questions regarding Facebook Fundraising.
The GetLoud app allows you to fundraise and connect with others through social media, text or email. A newly updated feature includes the activity tracker, which can track your activity from September 1st to 30th.
You can use the GetLoud app to fundraise on the go with the click of a button. Share your personal fundraising page or team page by text, email, or your favourite social media. Track your kilometres, earn activity badges and share your progress with your network. If you are part of a team, you can view your team activity stats and team fundraising progress.
You can use the GetLoud app to fundraise anytime, but the activity tracking will be available September 1st to 30th exclusively.
The app can track just about any activity running, walking, riding (a bike, trike, skateboard you name it!), and measures in kilometres, not steps. If you would like to track distance on a spin bike, you can simply manually enter your kilometres on the app.
As the activity tracking is a brand new feature for the GetLoud app, it is restricted to one type of activity identifier. However, it is not restricted in what kinds of activity you track, so you can run, walk or ride having confidence it will track your kilometres however you choose to move.
If you have an activity device, such as an Apple watch or Garmin, and your device is connected to Apple Health or Google Fit, your historic activity data will automatically be retrieved throughout September. If you don’t want to use Google Fit or Apple Health to track your kilometres, you can either hit “record” or manually enter your kilometres. If you are recording your activity through the GetLoud app, ensure you keep the app open during your activity to ensure it is properly recorded.
Open the GetLoud app to see the challenges available to you once you’ve completed each challenge, the badge will activate on your page. Once you’ve been awarded a challenge back you can share your achievement on social, text or email to your supporters.
See where your activity ranks compared to your team, as well as compared to all other participants registered in the GetLoud activity challenge. Challenge yourself and your team members to go the distance!
Fundraise with the click of a button share pre-written messages through text message, email, LinkedIn, Facebook, Twitter, WhatsApp and Snapchat. There is also a feature to “set and forget” schedule posts on your social media and let the app fundraise for you! You can also manually enter credit card and cash donations directly to your fundraising page.
If you have any questions, reach out to the GetLoud team at 416-445-3377 or info@GetLoudforSickKids.ca