Still got questions? We’ve got answers
Below are answers to questions we typically receive.
They sure can! On the home page of the website, friends and family can locate a participant or volunteer by clicking on the "Donate" button. By searching the name of the participant, they will be directed to the participant's Personal Page, and from there they can click to support that participant.
You will automatically receive an email notifying you when a donation has been made if you chose to accept emails from us upon sign up. You can also log in, click on the "My Progress" tab, and you will be able to view your donor list and the amounts that have been donated.
Donating online couldn't be easier with our secure online process. You’re just one click away with the ‘Donate’ button at the top of this page or in the menu on mobile. Select the participant you want to donate to using the search function, then choose a donation amount and follow the instructions. All donations made online will receive an automatic tax receipt via email.
Just mail in your cheque donation (we cannot accept cash by mail). Each donation must have a completed donation form that has the full name of the participant or volunteer you are sponsoring.
Please make sure to mail both items to the address indicated at the upper left corner of your donation form. You can also receive a form by calling our office at 416-445-3377416-445-3377 or emailing email@example.com and we’ll mail or email a copy to you. You will receive a tax receipt by email if your form includes a valid email address, or by mail if not. Please note, a valid mailing address is required by CRA to be eligible to receive a tax receipt.
For pooled funds (gifts collected from a group of individuals and donated as one lump sum) tax receipts cannot be issued. Please see FAQ “I have a sum of cash that I have received from a group of donors, can I receive a tax receipt?” for further information.
The software we use for donations on the website uses industry-standard SSL encryption techniques so your credit card information, passwords, and personal information travel securely over the internet. An encryption engine on our database server has also been installed by our software provider, so your information is always safe with us. No credit card information is ever stored in our database or by our software providers.
You can make the donation online on the donor’s behalf using your own credit card. Click “donate” and search for yourself or your team as if you are the donor. Enter the donor’s information in the required fields, and make sure you are not logged into your Participant Centre when you process the payment.
Alternatively, you can write a cheque for the donation amount and mail it in with your donation form(s). Just be sure to enter the donor’s information on the donation form(s). You can write out one cheque covering multiple donations, provided each donation amount is very clearly indicated on each donation form.
If you have received cash from multiple individuals and you are processing it as one lump sum, please be aware that if you process it online, the system generated receipt is not valid under CRA guidelines. We recommend mailing in a donation form in these cases and indicating NO RECEIPT.
The donation form can be found here. If you’re a participant, you can print them out directly from your Personal Page and hand them out to people who want to mail in their donations. If you prefer, you can call our office at 416-445-3377416-445-3377 or email firstname.lastname@example.org and we’ll mail or email you one.
Yes! If you have cash donations that you wish to process online using your own credit card, you can do it by logging into your participant centre and clicking on Progress at the top, then Enter New Gift. Ensure you have each donor’s correct name, mailing address and email address. In order for CRA to issue a tax receipt, you must provide the donors mailing address by clicking on the “additional gift entry fields”.
If you are the team captain, you can also enter team gifts this way. Follow the same steps of logging into your participant centre and clicking on Progress. Click on “Team” before clicking Enter New Gift. You will know you are entering a team gift when you see the page title “Enter new team gifts”.
Tax receipts are automatically issued for online donations made through our website, but under CRA guidelines, gifts collected from a group of individuals that are donated as a lump sum ("pooled funds") are not eligible for a tax receipt. If you enter a sum of donations online that you have collected from a group, the generated receipt is illegal, and the use of this receipt for income tax purposes could have serious consequences with the CRA. If we come across a donation that is obviously pooled funds, and a receipt has been issued, we will notify you and void the receipt.
To ensure a tax receipt is not issued for a gift of pooled funds, you can send a cheque covering the amount to us by mail, along with a donation form, found here. Be sure to check the "NO RECEIPT" box on the form.
Yes, tax receipts will be provided for offline donations of $20 or more. All donations made online will receive an automatic tax receipt via email.
If you are entering a donation on your donor’s behalf, ensure that you have their correct name and mailing address.
If you are entering a donation that represents a sum of funds you have received from a group of donors, for example proceeds from an event or bake sale, please see the FAQ "I have a sum of cash that I have received from a group of donors, can I receive a tax receipt?" to learn more about how to opt out of receiving a receipt.
For safety reasons, we do not allow any of the above on the route or at the Festival at Fort York. Wheelchairs, strollers and wagons are welcome.
Well-socialized, healthy dogs are permitted to join you and your family at GetLoud. If you choose to bring a dog, you are solely responsible for your dog's actions. All dogs must be kept on a leash at all times during the event, and are not permitted in any food and beverage service areas. Please be courteous and pick up after your dog throughout the event. Doggie bags and water will be available along the route and at the festival.
No. There will be one rest-stop along the 5 km route. You’re free to hop on the bus back to Fort York from there, or walk the entire distance. Should you need support between stops, cheer vehicles will be available to shuttle you to the next stop.
The GetLoud Festival at Fort York is where the real party takes place! You can expect chart-topping bands on our main stage and kids’ entertainment. An amazing BBQ-style spread featuring Toronto’s best food trucks will provide the fuel, while a beer tent is on hand for a well-deserved post-march pint. Family activities such as obstacle course, giant slide, tie dye station, slime-making, and much more will keep the entire family entertained for the whole day. To gain access to the exclusive Festival at Fort York, adult participants must be registered for the “March + Festival”, and raise a minimum of $300. Youth must also be registered for the “March + Festival”, and be accompanied by an adult who has registered for the “March + Festival” and has met their fundraising minimum of $300. Adults and youth can upgrade their registration to “March + Festival” at any time by contacting our office at 416-445-3377. Adults must pay the $30 registration fee and commit to raising $300 in order to upgrade.
GetLoud takes place on Saturday, September 28, 2019.
The starting location for GetLoud 2019 is TBD, but will be close to Fort York. Participant check-in begins at 9:00 AM and remains open until the marchers walk out at 10:45 AM. Make sure you have lots of time for travel, parking, and check-in before the opening ceremonies kicks off at 10:30 AM sharp!
For those who have registered for the “March + Festival”, and have reached or exceeded their fundraising minimum ($300 per adult, age 18+), the GetLoud Festival at Fort York will begin at approximately 12PM, as you return to Fort York from the march. We invite you to celebrate with us once you’ve completed the march, with chart-topping entertainment, a BBQ-style spread, and a variety of family-friendly activities. The day officially ends at 4PM.
Yes, GetLoud is designed to be wheelchair and stroller accessible.
Adults and Youth can choose to register for the “March + Festival”, or the “March Only”. There is no registration fee for adults and youth to “March Only”, and there is no registration fee for youth to “March + Festival”. Adults who choose the “March + Festival” registration option will pay a $30 registration fee until May 31st 2019 and $40 afterward and must raise a minimum of $300 to gain entry to the festival. Youth (0 - 17) do not have a minimum fundraising goal but are encouraged to raise their suggested goal of $100. Youth must be accompanied by an adult who has registered for the “March + Festival” and has met their fundraising minimum of $300 in order to attend the festival. If you have any questions about registration or the fundraising minimum, please contact us at email@example.com or 416-445-3377416-445-3377.
Yes, pre-registration is required in order to take part in the march and/or festival and can be done online by clicking the “Join Us” button at the top of the page. Adults and Youth can choose to register for the “March + Festival”, or the “March Only”. There is no registration fee for adults and youth to “March Only”, and there is no registration fee for youth to “March + Festival”. Adults who choose the “March + Festival” registration option will pay a $30 registration fee until May 31st 2019 and $40 afterward and must raise a minimum of $300 to gain entry to the festival. Youth (0 - 17) do not have a minimum fundraising goal but are encouraged to raise their suggested goal of $100. Youth must be accompanied by an adult who has registered for the “March + Festival” and has met their fundraising minimum of $300 in order to attend the festival. Those who choose to “March Only” are strongly encouraged to fundraise for SickKids so that we can collectively have the greatest impact. If you have any questions about registration or the fundraising minimum, please contact us at firstname.lastname@example.org or 416-445-3377416-445-3377.
Absolutely. To register, follow the same process as a standard team, but then work to market your efforts together inside your company. Nominate the most energetic person at your company to lead the way. Personalize your Team page. Combine your skills by sharing what you’ve been up to in meetings and emails. Support each other through your fundraising and training, then celebrate your successes. Our GetLoud team can provide you with resources for creating a corporate team. Email us at email@example.com for more information.
The Team Captain controls, your team name, goals and page text. They can log in to the Participant Centre and click the "My Team Progress" button on the top right and update the team goal. From the "Team Page" button they can update and personalize the team page with a photo and your team’s story.
Login to the site and visit your Participant Centre. Click the "View Team Roster" on the right side of the page to view your teammates and the amounts they have raised. You can also view your Team's Personal Page to find a list of your teammates.
If you are a Team Captain, simply go to your Participant Centre and click "Edit" on the "Message from Your Team Captain" box.
Absolutely we would love to have everyone attend the festival with us! If you registered as an adult or youth for the “March Only”, please contact our office at 416-445-3377416-445-3377 to upgrade your registration to the March + Festival” option. Please note, adults will be required to pay a $30 non-refundable registration fee until May 31st 2019 and $40 afterward and must commit to raising a minimum of $300 in order to gain entry into the festival. Youth who register for the March + Festival” option must be accompanied by an adult who has registered for the “March + Festival” and has met their fundraising minimum in order to gain entry into the festival.
Login to your Participant Centre for inspiration and all of the tools you will need; there are lots of tips and tricks living there! The best trick? Get started! Explore the #GetLoudforSickKids social media tool kit or give us a shout at 416-445-3377416-445-3377 - we’re here to help! We support thousands of participants each year in their efforts to make a difference for SickKids and we have full confidence that if you take advantage of the resources available, you will have no trouble reaching your goal.
We strongly encourage all team members to strive to reach or exceed their individual minimum ($300 minimum for Adults who wish to join the “March + Festival”), however we do look at the overall team results to determine whether the team has met their fundraising minimum in order to attend the festival. Your team captain sets the team’s fundraising goal, and it should be set to at least cover the minimum goal for each adult participant who has chosen the “March + Festival” registration option on the team. For example, if you have a team of 2 adults (age 18+) and 2 youth (age 10 - 17), your combined goal will total $600 ($300 per adult; no minimum for youth). If a 3rd adult joins your team at a later date, the Team Captain should raise the team goal to $900 to accommodate the new team member. We will look at the overall team minimum goal to ensure your team has met the minimum. Remember, your GetLoud team is here to help you get the most out of your fundraising efforts!
If your contribution to GetLoud has gone way over the top (and fingers crossed it has), you can easily increase your fundraising goal. Just login to your Participant Centre, click on the "change" link just below your goal, enter your new goal and click “submit". Finish by clicking the "update fundraising goal" button.
You know the rules, no participants under legal age are allowed to partake in alcohol or gambling EVER! But for all those who can, we certainly appreciate all your efforts to fundraise and would advise you to contact your liquor licensing board directly to find out about obtaining a license, and ensure that you comply with their policies.
50/50 draws require a license from the Gaming Commission. Please contact your local branch directly to ensure that you comply with their policies and receive appropriate approvals, licenses and permits.
Please note that neither "GetLoud" or "SickKids Foundation” can be named on any required licenses, nor can we help you obtain one. You may also want to talk to a member of the GetLoud team about other successful fundraising techniques that don’t require special permits or licenses.
If you have saved a photo as a .jpg file, login to your Participant Centre, then click "Personal Page" then click "Edit the English version of this page". Next, click the "Browse" button in the photo section. When a window pops up, select the photo you wish to place on your Personal Page and click "Open." The path to the file on your computer will display in the "Browse" text box. Click "Upload a different image" and your new photo will show up in the cell. Click "Save my changes". Please call us at 416-445-3377416-445-3377 if you have any difficulties.
Login to your Personal Page in the Participant Centre using your username and password. Once you are logged in you will see a button called "Edit Profile" along the bottom of the screen. Next, select the links to update your password and profile. You will be able to change your contact information, email address, username, and password. All changes will be made to your account immediately. There is no need to sign back in. If you are having difficulties call our GetLoud team at 416-445-3377416-445-3377.
If you send emails out from your Participant Centre, a link to your Personal Page will automatically be at the bottom of the email. If friends or family visit the GetLoud homepage, they’ll click the "Donate" button. When they type in your name, or your team name, they’ll be directed to your personal page.
If you can’t remember your details after registration, you can always request a new password from the Participant Centre Login Page, or call us at 416-445-3377416-445-3377 and we can reset your password for you.
It’s the place to be for friends and family who want to donate to you online, or print out a donation form and it’s automatically created for you when you register. It's just up to you to personalize it by adding images and messages to show everyone why you’re participating, and why they should support you. Log in to your Participant Centre to get started.
Your Participant Centre is part of the website that is available to you once you register. You will have a username and password to log in and access to some excellent tools to monitor your donations, set up or edit your Personal Page, send emails to potential donors or teammates…plus a whole lot of stuff to make sure you are set up to be successful in your fundraising.