Upgrading

The current Common Ground package is 3.5 Version Number 3.9.7 (updated in late March 2012). If your 3.5 instance has a package with a Version Number greater than 3.4, refer to the instructions for upgrading the 3.5 package to the latest Version Number.

If your Common Ground instance has not yet been upgraded to the 3.5 package from Common Ground:

3.0, refer to the instructions for upgrading to 3.5
2.5, refer first to the instructions for upgrading to 3.0 (and then perform the upgrade to 3.5)
2.0, refer first to the instructions for upgrading to 2.5 (and then perform the upgrades to 3.0 and then 3.5)

What's New contains information about the features and product fixes contained in the package.

Notes:

When Luminate CRM Summer 2011 was rolled out, the Luminate CRM label was applied retroactively to the packages of previous Common Ground instances. This means that, instead of Common Ground 3.5 or 3.0, the packages and instances will now be labeled as Luminate CRM 3.5 or 3.0.
The Version Numbers for publicly released packages may not be consecutive due to Salesforce processes. For example, the first publicly released 3.5 package was Version Number 3.3 and the next was 3.6.