Frequently Asked Questions

How do I Manage Offline Donations? 

For offline donations such as cash or checks, please use the 'submit an offline donation' function inside your Participant Center. Please mail or submit in person, along with your name and contact information to: The DONNA Foundation 11762 Marco Beach Drive Suite 6 Jacksonville, FL 32224. It is important to identify your fundraiser name or team name to ensure your fundraiser is credited properly. 
 

Can I Fundraise on Facebook? 

YES! Fundraising on Facebook is a great way to raise money quickly and easily! We love it. And now with our new fundraising system, you can harness the power of Facebook to raise funds with ease. Please use the tool's Facebook functions to fundraise. 
 

I'm a Returning Fundraiser. Can I Use My Existing Login?

YES! Returning fundraisers and team captains should login when registering using the same login as last year's fundraising campaign. All of your content, donor and team information will be available to you, and an easy way to 'quick start' your efforts. Don't remember your login information? Select the "Email me my login information" for a reset link. 

More FAQs will be added! Continue to check back with us.

Have a question? We'll find the answer. Please contact us at fundraising@thedonnafoundation.org.